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Mental training

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English4callcenters .com

on 3 August 2015

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Transcript of Mental training

Mental training
Practice your mental training with your coach
"I am a successful person"

"I can do it"

"I speak with confidence"
Watch video 18
Fluency review
Make couples and answer the following questions with fluency and intonation.
What did you do _____?

What are your plans for____?

What would you do if_____?
30 seconds NON-STOP
Grammar review
Your coach will explain to you the grammar. Then give your own examples.
Grammar Test
Solve the following grammar test using the grammar you have learned.
Find the mistake and write the sentence correctly.
I will not never study laws. I don't like them

My uncle isn't not going to go to the party.

People is going to eat pizza.

She will plays soccer tomorrow with her brother.

My best friend and I am going to travel to United States.

My parents won't not dance tonight.

The computer will is fixed tomorrow

The police officer will won't put him under arrest.
In the end of this lesson you will be able to:
Learn vocabulary related to the topic

Share experiences about hotels.
Warm up
Make couples and discuss the answer with your partner.

Have you ever been in a hotel or motel?
If not invent!

Making a TV commercial
Make groups, select a hotel and make a commercial. Be creative
Role Play
Choose a role play and act it out.
A. You are at the
front desk
of the hotel and you need to make a
room reservation

B. You are the
front desk clerk
and you assist your customer.
A. You are calling to a hotel to
make a reservation.

B. You explain to your customer that all the rooms have been
Build up a story
Invent a story with your classmates
You just arrived to US and you were trying to make a reservation but there were not rooms available and it is midnight....

Student 1:
decided to wait 30 minutes....

Student 2:
Then I got bored and I went to another hotel
What would you do if....
Pair up and answer the questions, then coach will select some students to share answers.
...You found blood in the hotel's pillow?

...You saw your girlfriend boyfriend walking into a hotel with someone else?
Pair up and discuss with your partner the answer.

Describe what you did since you walked into E4CC until now.

Did you know these vocabulary?
Your coach will explain to you this vocabulary make sentences using it.

Book a room_____________________________

Give a tip________________________________


Front desk_______________________________

Full transcript