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Aggressive Submissive Assertive Communication

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by

ugo onyeka

on 20 March 2011

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Transcript of Aggressive Submissive Assertive Communication

communication is defined as the process of sending or receiving messages that have meaning Being Submissive, Assertive, or Aggressive Submissive – This style of communication is characterized by being unclear of your needs in a given situation, being overly flexible, and also allowing for the opinions of others to shape your opinion. Assertive – This style of communication is characterized by stating clearly your needs in a given situation, being firm, but allowing for flexibility and openness of other opinion. Aggressive - This style of communication is characterized by demanding your needs in a given situation, being inflexible, and not allowing for the opinions of others. This activity will help you to understand when and to whom you use each of these three communication styles. Ideally, being assertive is the healthiest of all three of these states of being, but it can be very hard to consistently find the balance between your needs and the needs of others. Who you are interacting with impacts which of these three styles you are most likely to demonstrate. Some people intimidate you, some people feel like your “equals”, and others still are actually intimidated by you. In order to understand your personal identity, it is important that you understand with whom you are most likely to use each style. The most important concept to remember if you are submissive is....

"I am worthy for just being me." The biggest piece of advice I can give someone who has an aggressive communication style is to tell yourself,

"Just because the other person has a different opinion than mine, doesn't mean they don't value my opinion. I don't have to get aggressive to be heard and understood." If you're already assertive, congrats! This means you can listen, appreciate, and respect someone else's view and opinion without feeling insecure or defensive if someone disagrees with your beliefs. The reason you're able to do this is because you value your opinions and beliefs regardless of what others say or do. Behavioural Key Pattern aggressive assertive submissive voice eye-
contact facial-
expression speech-
pattern
body-
movements often dull and in monotone, quiet, often drops away at end oversoft or overwarm, Dont speak up
- Hard time saying 'no'
- Shy / Quiet
frequent throatclearing. quickchanging features eyebrows cring in anticipation of rebuke evasive, looking down. hunching shoulders, stepping back, nervous movements which detract steady and firm, not overloud or quiet. words are not minced ie clear emphasizes key words, steady smiles when pleased, frowns when angry otherwise 'open', firm but not a 'stare down'. open hand movements (inviting to speak), sits upright or relaxed (not slouching or cowering), stands with head held up. often abrupt, clipped, emphasizes blaming word, usually loud often fast. scowls when angry, jaw set firm,' tries to stare down and dominate. chin set in condescending way finger pointing, fist thumping, strides around (impatiently), arms crossed (unapproachable).
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