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CM Tools - NL - ING

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by

Alphacomm Solutions

on 23 June 2016

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Transcript of CM Tools - NL - ING

Tools voor modern Credit Management
multichannel

communication

premium

voice
e-mail
berichten
H
igh
D
efinition
hoe we
werken

how
we
work

in app
notificatie
één

platform
credit management process
invoice
first
reminder
second
reminder
third party
voorbeeld management flow
invoice
first
reminder
third pary
paylink
voice
voice
voorbeeld betalingsregelingen
due date
SMS
reminder
voice
with redirect
direct
debit
e-mail
with paylink
direct
debit
pre-notificatie

betalingsherinneringen

genereer betalingen in uw portal

genereer eMandates

digitale factuur als bijlage
factureren én herinneren in één platform
sms

berichten
voice berichten

sms berichten

e-mail

in app notificaties

payment solutions

payment
solutions

herhalende
betalingen
service bericht

betalingsherinnering

gebruik paylinks

24/7 inbound en doorverbinden
high definition studio

gebruik variabelen

directe doorverbindingen
Credit Management Tools
manual
call by agent
e-mail
with paylink
Goodmorning Michael,
we would like to remind
you of your payment
arrangement with O2.
Your next payment is due on
Thuesday 27/10/2015.

To directly pay your invoice:
https//:o2.ibanaccept.com

With kind regards,

O2 Collections Team

Call us :
+49 123456789
second
reminder
paylink
redirect
"and start getting results"
verhoog de incasso score

verlaag operationele kosten

verlaag de kosten voor het callcenter

hogere klanttevredenheid

gebruik alleen de allerbeste tools
herinneringen met impact op de smartphone van uw klant

gebruik uw eigen app om te herinneren aan een openstaande betaling
iban

accept
ontvangen en betalen
secure online payments
digitale factuur of herinnering

in uw eigen huisstijl

via sms en e-mailberichten
eenmalige
betalingen
machtigingen
automatische incasso
eMandate voor SEPA direct debit
(automatische incasso)

bewaren, wijzigen en intrekken van de eMandates

machtigingen voor PayPal and Credit Card betalingen
next step?
start a pilot
start getting more results
factureren én herinneren in één platform
Full transcript