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How I learned to write forward facing user documentation and coach our support peeps
Transcript of How I learned to write forward facing user documentation and coach our support peeps
Tools of the trade
Delete a Prezi
To delete prezi . . .
What? You're going to eliminate Prezi altogether? How?
You can delete a prezi by . . .
If you want delete prezi . . .
For information on how to
Desktop . . .
16th January, 2013
"Now tell me how to create a non-sequential path"
1st January, 2013
I use a Mac so I cannot "right-click" and get into the "add sound" menu.
"This is falsely reassuring, a bit like how politicians use to talk to the voters. I wonder if that is the right way to promote a revolutionary tool such as prezi. Promoting PPT imports only fosters the "powerpoint thinking" instead of encouraging the paradigm shift that prezi makes possible."
In response to the "Importing PowerPoint" article.
This article did not tell me how to delete unwanted predetermined text boxes.
Assigning a key for each type of frame would be ideal, rather than having to hit F four times to get the invisible frame.
I'm about to go find your "Images" FAQ and figure out what formats you support for images, but I'd really like to be able to see this on this page.
Links - separated from text
Instructions - broken into lines
Post-digital <^> :) :( :D ;)
ESP. Extra Sensory Perception? / Especially?
Picture / Prezi / Video
How and why we have this feature
Why it is good for the user
Link to dedicated manual page with clear instructions
I'm Batman, I'm Batman wrote:
"I'm assigning you to Level 2 support"
What's level 2? What level was I on?
Was I on level 1? Have I
to level 2?
Was I on level 1 (the top/premier level) and now I've been put back to level 2?
WTF? Put me back to level 1!
"A cat is a cat"
"When you were hired, I thought the company was wasting money. After this talk I am glad you are here. You do a reasonably important job. More importantly, it is something I don't want to do."
Translates really badly
There? But I'm here. Where is there?