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Intern 101

Intern 101 is the Georgia College Career Center internship orientation.
by

Michelle Berg

on 2 January 2014

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Transcript of Intern 101

University Career Center
Intern 101
Internship Orientation
Internship
Expectations
Open to feedback
Expectations of the Intern
Professionalism
Tips for Success
Definition:
Communication
Professional
Flexible/adaptable
Competent
Enthusiastic
Initiative
What will be expected of YOU?
Positive
attitude
Contributes
Team player
Supervisor
Expectations
Respect
Support & guidance
Effective training
Resources to do your job
1-on-1 attention
Interns who are proactive are going to be seen as professionals and self-starters at their internship.
Proactive
Organization needs
So, what does that mean exactly?
Taking initiative:
Provide feedback &
open to feedback
Professionalism
Positive attitude
Teamwork
Supervision style
Overall Expectations
What are some of your internship expectations?
Positive experience
Build your network
Play a real role within the organization
Be challenged
Learn from your mistakes
Gain responsibility progressively
Real experience in your field
Experience something different from your peers
Develop your work preferences
Transitioning from student to professional
A style of behavior
Attire
Mature
Responsible
Professionalism is:
When
it's over...
Accountability
Electronic
Communication
Tips for Effective
Communication
Observe First
"A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior."
Communication norms
Communication preferences
Behaviors
Model people around you who communicate effectively
Do what you say
you're going to do
Do it in a reasonable
amount of time
Do it well
"Chain of Command"
Understand there may be a person you need to consult with before you take an action that will effect the organization.
Your preferences might be different from your supervisor or coworkers.
Be present
Stay focused on the present during meetings, conferences, and conversations.
Distractions are everywhere!
Be an
active listener
Did you know
Communication is:
55% Body language
It's important to
pay attention to your:
Posture
Vocal tone/energy
Gestures
Eye contact
Facial expressions
...in addition to the words you say.
Take notes
Stay focused
Use paraphrases
Body posture
Eye contact
Reflect for understanding
Talk about it
in person!

Problem-solving
Less ambiguity
Allows for follow-up
Builds collegial relationships
NO ALL CAPS!
no all small caps
Dnt wrte n txt msg 4mat
Revise and use spell check
Use social media
appropriately
Pictures
Status updates
Work/non-work purposes
Considerations for email
Email Signature
Avoid "the resume"
Inspirational
quotes
it's a fine line between tacky and professional
Used from the presentation "Professionalism: What's that?" by Andrew Crain
Have a neat/clean appearance
Clothes without wrinkles, neat and clean hair, tasteful makeup, etc.
Perfume/cologne/body spray: a small amount will do
Wear comfortable and situation appropriate shoes
Keep accessories simple and tasteful
Professional Attire
is less about the
clothes
and more about what your appearance
says about you.
Task or project clarification
Job responsibilities
Career or task advice
Ask questions
Questions about the organization
Show enthusiasm for what you are learning
Be a sponge!
Brainstorm ways you
can learn more:
Sit in on a meeting
Attend a professional conference or event
Take on an extra project
Social media publicity
Create educational or promotional materials
Find a mentor
Navigate decision-making and professional behavior
Model communication skills
Advise you in problem-solving.
A mentor can help you:
Show Appreciation
A thank you note is appropriate
Verbal thank you
Gift or lunch
Take the time to thank people who influenced you
They’ll thank you, too!
(if you think it’s appropriate)
Keep In Touch
Contacts may be able to assist you (and vice versa)
Your supervisor and others will appreciate your continued interest
Don't be afraid to send a quick email or pick up the phone
Update people on your latest professional endeavors
Questions?
You are responsible for your own internship success.
Be Assertive
When a person is assertive, s/he states needs or wishes clearly and communicates respect for self and the other person.
Being
passive
sometimes leads to
passive aggression
(Not Good)
Projects/tasks
Address/resolve concerns
Career interests
What can you expect from your supervisor?
Situational
An attitude
A style of communication
7% words we say
38% Tone of voice
Business Casual
Business Professional
This usually means...suit up!
Skirt suit, pantsuit, or dress and professional blazer in conservative colors
Tasteful accessories
A splash of color is appropriate (whether it's in a blouse or accessory)
Flats OR heels are appropriate- no open toed
Women:
Men:
Suit in a conservative color
White or other matching color shirt
Wear a tie
Dress shoes
While business professional attire is straightforward, business casual tends to be more flexible (and confusing).
Women:
Men:
Slacks, skirt, or dress of appropriate length
More color than business professional
Heels, boots, flats, and some open-toed footwear are appropriate
Moderation in all things!
Purse, jewelry, accessories can be bigger & brighter
Rule
of thumb:
Slacks or khakis
Button-down shirt or polo
Tie optional
Loafers/dress shoes are appropriate
With or without a sports coat
Pullover sweater or sweater vests are also an option
When in doubt, ask your supervisor!
Use a subject line
Standard font & color
Proper greetings
BCC multiple recipients
Reply all
Attach documents &double check!
Emoticons
TIP:
Cover internship expectations with your supervisor

in the beginning
Full transcript