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IT Services

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Service Desk

on 17 January 2014

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Transcript of IT Services

Business Systems Administrator
IT Services
Information Technology Manager
Responsible for Service Desk and Networks
remember..... Richard doesn't get to Phone a friend, ask the audience nor does he get a 50:50
Although Richard is on top of the Motability IT world
Project Support Analyst
Applications/NET/VB Developer
This K2 is mind bending man
SQL Database Developer
Databases in Harmony
Technical Support Analyst
Virus, Malware, Trojans
Patch Management
First Line Support Analyst
Call our name
We're here for you
IT Support Assistant
Setting Up IT Equipment
Answering Calls
Offering IT Advice
IT Services Team
What Have We Achieved This Year So Far?
Office And Server Room Move
Pulse Rollout
Sage 200 Upgrade
Successful Disaster Recovery
Internet Explorer 9 Deployed Successfully
Continued Configuration Updates to GTS
Continuous CAT and SPU Database Improvements
Planning and Development of New Scheme CRM System
Supporting Fundraising Nightly Data Transfers

Supporting HR and Finance New HR Payroll System
Full transcript