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Unit 16-p4 HRM
Transcript of Unit 16-p4 HRM
THAT ARE USED WITH EXAMPLES
unit 16 HRM- p4
EXPLAIN HOW ORGANISATIONS OBTAIN THE CO-OPERATION
OF THEIR EMPLOYEES- newsletter 18 Dec
employee involvement techniques
PART TIME WORKING
TIME OFF WORK
5 colleges- 2,500 courses
EDUCATION & TRAINING/
spend £3m training employees= £476 per employee.
every team spends one day in local community project.
CASE STUDY - LLOYDS TSB- £9.4m income/ 16m customers
63% WORKFORCE WOMEN/ 87% RETURN AFTER MATERNITY
work- life options- parental leave/ career break/ emergency leave
all employees- flexi working
flavours- flexible benefits
extended staff cover at zero cost.
resources matched to demand
staff overtime minimised
more motivated workforce
recommend Lloyds as a 'good place to work'
Benefits of flexible working- it creates a 'team approach'
Staff nominated for awards
staff events- EE spend £45 per head at xmas do!
contracts of employment
what key data should be on a contract?- list 5!
amount of pay
hours of work
what are the type of contracts? - list 5
what is the discipline procedure? HOW DOES IT GAIN CO-OPERATION??
what is gross misconduct?
EMPLOYEE INVOLVEMENT TECHNIQUES
INVESTORS IN PEOPLE
amount pay and when to be paid
hours of work
what is a union?
A union is an organized group of workers who collectively use their strength to have a voice in their workplace. Through a union, workers have a right to impact wages, work hours, benefits, workplace health and safety, job training and other work-related issues
these are used to encourage employees to be involved in decision making making employees feel more motivated and happy at work.
intra- organisational group.
This is "a formal mechanism, which encourages employees to contribute constructive ideas for improving their organisation". IT COULD BE:
•The promotion of continuous and effective communications -
•A means of improving employees' involvement
•A source of innovative ideas
•A means of collecting market and customer information
•A means of encouraging continuous improvement
•Elimination of inefficiencies, waste or duplication
•Quality assurance/improvement through staff involvement
•Increasing safety, promoting health, and improving morale •
REMEMBER WHAT HERZBERG/ MASLOW
SAID ABOUT DEVOLVING AUTHORITY AND GIVING RESPONSIBILITY ??
Corporate culture is the values, beliefs and attitudes that characterize a company and guide its practices. Often a company's internal culture may be articulated in its mission statement or vision statement
CUSTOMER SERVICE EXCELLENCE MARK
INTERNATIONAL STANDARDS ORGANISATION http://www.iso.org/iso/home.html