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Presenting a Professional Image

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by

susan woodall

on 9 September 2013

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Transcript of Presenting a Professional Image

PRESENTING A PROFESSIONAL IMAGE IN THE SALON.
IN YOUR GROUPS ANSWER THE FOLLOWING
Describe a situation in a salon, shop,restaurant etc were you have not been treated well.

How did that make you feel?

Did you complain? If so how did you go about it and what was the outcome?
LIST SOME EXAMPLES OF HOW A WELL PRESENTED STYLIST SHOULD LOOK.
COMMUNICATION.
List some positive communication patterns both verbal and non verbal.
COMMUNICATION.
List some examples of bad communication, verbal and non verbal.
Making Good Use of Your Time.
List things that you could do in the salon whilst waiting for your client.
Name some types of poor behavior in the salon.
Well done!!
What are your thoughts when you see the following images???
COMMUNICATION
Things
Not
To Say To Your Client!!
Interpreting What Your Client Really Wants Is Never Easy
And Remember Sometimes Things Do Go Wrong
WHAT TOPICS SHOULD NOT BE DISCUSSED IN FRONT OF YOUR CLIENT
Gender Issues
Money
Sex
Politics
Religion
Other Clients
Full transcript