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INDICADORES DE GESTION HOTELERA

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by

Hugo Rivera

on 30 October 2013

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Transcript of INDICADORES DE GESTION HOTELERA

PRINCIPALES
INDICADORES
DE GESTION
HOTELERA

TARIFA PROMEDIO
INGRESO POR HABITACION
DISPONIBLE
COEFICIENTE DE OCUPACION
NUMERO DE PAXS
PROMEDIO POR
HABITACION
RESERVAS REALIZADAS

Y

RESERVAS RECHADAS
DIAS DE SOBREVENTA
NUMERO DE NO SHOWS
PROCEDENCIA
DEL CLIENTE
MOTIVACIONES
DE
VIAJE
INDICE DE REPITENCIA
SATISFACCION
DEL CLIENTE
RELACIONADOS A LOS RECURSOS HUMANOS
INDICADORES EXTERNOS

INGRESO DE HABITACIONES
NUMERO DE HABITACIONES VENDIDAS
INGRESO DE HABITACIONES
NUMERO DE HABITACIONES DISPONIBLES
NUMERO DE HABITACIONES VENDIDAS
NUMERO DE HABITACIONES DISPONIBLES
Full transcript