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Luis Olivas

on 23 April 2010

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Transcript of EI

Emotional intelligence EI The idea of emotional intelligence, the author Daniel Goleman says, is having the ability to marshal your own emotional impulses (or, at least, more than those who are not emotionally intelligent); Emotionally intelligent people have the self-awareness to know what they are feeling, and are able to think about and express those things; they have empathy for the feelings of others and insight into how others think; they can do things like delay gratification; they are optimistic and generally positive; they understand easily the dynamics of a given group, and, most important, where they fit inside that group.
The right stuff of leadership is more of an art than a science.

Different leaders have different styles and different situations demand different leadership skills, however all high performing leaders have a core ability in Emotional Intelligence. IQ and technical skills so matter, but they are the minimums that are needed to start to be a leader. They do not determine great leaders like emotional intelligence does. Using research Goleman has found that there are five components of emotional intellgence at work. Why emotional intelligence is so important? Let's work on it! Shows ability to empathize and sense others' feelings and perspectives (“put himself/herself in other’s shoes”);

Actively listens to others; correctly interprets messages and responds appropriately;

Communicates about own feelings and emotions and takes responsibility to manage them;

Demonstrates consistency in speech, responses and actions (“walk your own talk”);

Establishes good interpersonal relationships by helping people feel valued, appreciated, supported and involved.
My day review Developing your EI
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