Event experience
METHOD
RESULTS
CONCLUSION
350
QUALITATIVE
vs.
QUANTITATIVE
IN-DEPTH
INTERVIEWS
SAMPLE
ANALYSIS
16 interviews
30 cases

VISITORS
vs.
ORGANIZERS
VISITOR
ORGANIZER
PEAK
END
TREND
velocity
segmentation
segment location
FLOW
COMMUNITAS
66+
A qualitative study: The influence of Peak/End Characteristics on event experiences
MOMO AMSTERDAM
THEORY
350
350
2345
ACTS
EPISODES
SEQUENCES
RELATIONSHIP
PEAK
END
TREND
velocity
segmentation
segment location
PEAK/END
THEORY
EVENT
STRUCTURE
INTRODUCTION
THEORY
METHOD
RESULTS
CONCLUSIONS
ACTS
EPISODES
SEQUENCES
RELATIONSHIP
QUESTIONS?
BORREL
20:30
ASV TASTE
segmented experience
velocity
PEAK
END
TREND