Greenmarket final
What could we learn from the greenmarket that would benefit the Whole Foods Market: process, transparency and trust
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GREENMARKETS vs. WHOLE FOODS MARKET What can we learn from Greenmarkets that could benefit the Whole Foods Market? Culture Methods Primary: - Observed the overall environment of Union Square greenmarket vs WholeFoods market - Interviewed greenmarket customers and a greenmarket stall helper - Photographed greenmarket surroundings Secondary: - Facebook; twitter; growNYC.com(website that holds information of all farms); Youtube Process Themes “Touching and tasting the food is what markets are all about” -McPhee Entering the market Targetting product Self selection Purchasing Product Interacting with farmers/sellers Transparency 28 year old Biker - Worked in a farm (US, Japan) - "I like looking at the apple and knowing where it's from and who grew it" - "I feel more connected to the food" - Human aspect = profit: "Whole Foods took over the market like Walmart did" Stall helper - "It's much more wholesome, you can have a relationship with the person who actually grows your food" - "Where it's from, how it's farmed, is there use of sprays?" - 65 miles from New York city (1 and a half hour drive) - small operation: 2 farmers, 8 other people employed 19 years old sports girl - Concerned that nutritious content of foods will be reduced after long distanced transport - "Whole foods ship products from Argentina, Chile - that's not organic anymore" of Greenmarkets Open Space Natural Environment Choosing from the variety you will be the one selecting every fruit you are buying sensual experience: you can see it, touch it, smell it.. ..and even taste it! you can directly question the growers about the products faster & cheaper! any questions! Price cards will tell you how to cook the food! More User-friendly! Selective products vs. Mass import Unpacked foods vs. packed foods Less transport time = fresher foods - To promote local agriculture - To provide small family farms the opportunity to sell their locally grown goods - To ensure that all Newyorkers have acess to the freshest, most nutritious locally grown foods Trust - Trust is developed from the high transparency of products - There is no such thing as organic Analysis Whole Foods can learn the following from greenmarkets: - Selling locally grown foods - Maintaining a high level of transparency - Developing strong and trustworthy relationship with customers - Cooperating with small family farms - Introducing FoodMiles, to ensure short transporting distances THANK YOU Problems Whole Foods: - Lack of trust, transparency and process - Mass import of international products - Misuse and labelling of 'organic' Greenmarket - Lacks convenience - Generalization Aim - design a facility collaborating greenmarket and supermarket - promote local agriculture - provide New Yorkers the access to fresh and nutritious local foods - re-educate people about the nature of farming, and the aesthetics of eating seasonal foods - help New Yorkers recycle and reduce waste create the next generation of environmental leaders What is greenmarket? open spaced farmers' market Sell regional agriulture/local products What is Whole Foods Market? chained supermarket --> emphasizes "natural" and "organic" food products Business Model Primary Age: 39 years old Job: Housewife; part time teaches baking Lives in: 23rd street 7th avenue Husband: Jonathan Carter (40 years old) Commercial banker Family: Mother of a boy & girl (8 and 5 years old) Likes: Inventing new cupcake recipes; cooking; yoga Secondary Roberto Simmons Job: Chef at W Hotel Income: 60000/year Relationship: Single Lives in: Upper East Side Likes: The smell of garlic; jogging Jocelyn Gray Job: Student (Uni year 2) Age: 17 years old Family: supported by well off family; one younger brother Studies: Finance at Columbia Likes: snacking, listening to music, destressing through food Alexa Holmes Job: Business manager Age: 29 years old Likes: biking, efficiency Dislikes: Traffic Jam, long lines Tom Allen Age: 42 years old Job: Environmentalist Relationship: Married Likes: Joining green movements; community and service works; playes golf Disliked: Smoking; anti-msg Negative David Varro Age: 26 years old Job: Truck driver Likes: Meat, big meals, McDonalds, Steak and fries Cherry Ho Job: Sells fake goods in Chinatown Age: 35 years old Likes: Chinatown, cheap purchases, bargaining, sales Dislikes: Dishonest vendors, Expensive stores, brands Tiffany Barnes Age: 22 years old Likes: Fitness gyms, good bodies, running, healthy food Dislikes: Calories, malnutrition, fatness Vertical Farming : Indoor farming Efficiency: cheap to construct; safe to operate Many stories high Situated in the heart of world’s urban centers Promise of urban renewal Sustainable production of safe and varied food supply Year-round crop production Ecosystems Comparisons and precedents Year round crop production No weather related crop failures due to droughts, floods, pests Grown organically: no herbicides, pesticides Eliminates agricultural runoff by recycling black water Returns farmland to nature, restoring ecosystem functions and services Reduces incidence of infectious diseases Reduces fossil fuel use Converts urban properties into food production centers New employment opportunities Useful for integrating into refugee camps Advantages Will Allen Founder and CEO of Growing Powder Urban farmer who is transforming the cultivation, production and delivery of healthy foods to undeserved, urban populations The Farm-to-City Market Basket Program consists of weekly deliveries of safe, healthy and affordable produce to neighborhoods throughout Milwaukee, Madison, and Chicago. The Growing Power and Maple Tree School and Community Garden provide opportunities for young people to learn the basics of organic agriculture, develop leadership and entrepreneurial skills. What could we learn from the greenmarket that could benefit Whole Foods? Concepts I 1. supermarket structured into the layout of a greenmarket focus on the SHOPPING EXPERIENCE of customers (feel and sense the nature of farming though open area) 11. vertical farming concept bottom floors -- selling platform upper floors -- farming areas Family tours around the farms Prototyping "Do you think that this can increase the transparency of the food?" 6 said yes "Will you trust what you are buying more?" 5 said yes; 1 said no - How do I know that the food I am buying is the same as the one grown up in the farm? "Do you think you will enjoy the shopping experience more?" 3 said yes; 2 said no - Worried of hygiene - How is farm going to be maintained in clean environment
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