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Professional Development Experience Workshop

Emerson College Career Services
by Marissa Shallcross on 16 July 2014

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Transcript of Professional Development Experience Workshop

Professionalism
Company Culture
Email Etiquette
Safety Concerns
Tips for Staying Safe during your internship:
Making the most of the Experience
During your PDE
Emerson College Career Services
Professional Development Experience Workshop
Before accepting a PDE, make sure the organization is located in a professional, commercial building (ie: not a personal residence). Learn how to get there. Make sure you feel safe in the neighborhood. Trust your instincts!
Discuss any safety concerns with your host organization supervisor.
Learn the procedures for emergencies at the site.
Remember that if Emerson has an emergency closing (storm, safety concerns, etc), you should not report to your PDE site.
It's important to know and follow the company dress code. When in doubt, overdress!
Be on time. Always.
If you must be absent, notify your site supervisor with as much notice as possible. If receiving credit, you should also notify your Faculty Sponsor. Make up work/hours for time missed whenever possible. Note: legitimate absences include illness and serious circumstances, and attending PDE meetings, if applicable.
Timeliness
Take only scheduled breaks.
Communication
Use proper spelling, grammar, and punctuation in all professional emails.
After your PDE
Thank your supervisor and other staff for the experience.
Ask your supervisor/other staff if they would be willing to be a reference for you in the future.
Stay connected to the staff. LinkedIn and email updates are a great way to do so.
Keep a journal of the work you have done. Include what you liked/didn't like. Also keep note of projects, including their purpose and your contributions.
Conduct informational interviews. Having lunch or coffee with a colleague is a great way to learn about their experience and receive advice.
Do staff address one another by first names, or more formally?
Do people tend to take breaks together or alone? Do most stay in the office?
Things to take note of as you start your PDE.
Telephone Etiquette
Speak professionally to callers at the host organization. If you are taking a message, make sure to get the person's full name, a phone number, and if possible, a reason for calling.
Learn the phone system (ie: for transferring or forwarding calls, etc) so that you don't disconnect callers.
Starting Your PDE
Set goals for the PDE. What skills are you hoping to gain? What connections are you hoping to make? What type of projects do you hope to work on? Have a conversation with your supervisor to discuss your expectations.
Update your resume and LinkedIn page to include a detailed description of your PDE.
Meet deadlines and commitments.
Personal Communication
Do not post information about your host organization online without written permission from the organization.
Avoid using personal email, social media, and phone during internship hours.
Make sure your online presence is professionally acceptable. Check your privacy settings. Remember that anything you put online could become public, and lasts forever!
Other Problems or Concerns
May include (but not limited to...)
Being asked to do something illegal or unethical
Feeling pressured to work more hours than initially agreed upon
Noticing that a great deal of your work (more than 25% if for credit) is clerical in nature (ie: answering phones, transcribing, data entry, filing, etc)
Lack of supervision, despite attempts to schedule meetings/request feedback from your supervisor
What should you do?
Alert your Faculty Sponsor to the situation as soon as possible
As a second point of contact, reach out to Career Services at 617-824-8586 or marissa_shallcross@emerson.edu
Take initiative. If you are looking for work, let your supervisor know; if you have any ideas about what you may be able to help with, share it!
Be respectful of your supervisor's time. Request to schedule regular (ie: weekly) meetings; compile questions (aside from things that can't wait) for the meeting.
Being a Member of the Team
Ask your supervisor if you can keep copies of any projects you work on: brochures, reports, etc. These can be great additions to a portfolio when you are looking for a job.
Actively seek out projects and tasks to work on as you gain experience.
What is a
Professional Development Experience (PDE)?

The Professional Development Experience (PDE) Program allows undergraduate students to apply for 1-credit for an experiential learning opportunity that allows them to gain hands-on career development experience at an organization.

Students must be pre-approved and registered for the 1-credit PDE course before beginning their experience. An Emerson College Faculty Sponsor (you will see a list of Faculty Sponsors in a few slides!) will review the site, collect assignments during the PDE, be a contact for you if you encounter any problems or difficulties at your site, and award a Pass/Fail grade at the end.
Basic Eligibility Criteria
Completion of at least 2 semester of college, with at least one semester at Emerson.
Minimum Emerson GPA of 3.0.
The student must secure an experience that will fulfill a minimum of 60 hours of work to be completed over a 2-12 week period.
How to Use this Workshop:
Click the arrow at the bottom of the screen to begin and click through each slide, using your mouse or the Right and Left arrow keys (if this doesn't work for you, use your mouse!)
View at your own pace (autoplay is NOT recommended)
Read EVERYTHING in full
To zoom in, click on any item and use the Up and Down arrow keys OR scroll with your mouse
You are responsible for reading/comprehending this entire workshop.
If there is a particular section of the workshop you wish to view again, you can click on that section to begin from that point
For questions, contact Kate Privert, katharine_privert@emerson.edu
Note: this workshop is ONLY for students pursing a 1-credit PDE. If you are applying for internship credit, you must view the Internship Workshop.
Topics covered:
How to make the most of your experience
Policies for students and host organizations
Instructions for the credit approval process
How can I apply for the
1-credit PDE program?

The next 7 slides explain the approval process for the 1-Credit Professional Development Experience in detail. Please review the information carefully.




If you have any questions after reviewing the information, contact Marissa at marissa_shallcross@emerson.edu.
- Credit
Student Policies -
Professional Development Experience
Host Organization Policies -
Professional Development Experience
PDE Approval Process
Once complete, submit it by clicking "DONE" on page 6 of the form. NOTE: If you do not click "DONE" your form will not be submitted and therefore will not be reviewed.
First, you must be offered an experience that qualifies for the 1-credit PDE AND you must meet the college's eligibility requirements (see: Student Policies slide).
If your Faculty Sponsor approves your proposed experience, register and pay for the 1-credit PDE course (see next slide for details). Begin the experience and coursework.
PDE Course Registration
How to register:
Career Services will notify both you and Academic Affairs when your proposed experience has been approved by your Faculty Sponsor.
Once you are registered, you will be notified via email. At that time, make sure your payment is complete for the PDE.
You MUST be enrolled in the PDE class prior to your first day at the site. Therefore, the last day to enroll and pay for the credit is the day prior to your first day of work.
If the 1-credit will put your total credits over 16 for the fall or spring semester (assuming you are paying the flat tuition rate for 12-16 credits OR if you are paying per credit/during the summer semester, you will have to submit payment for the cost of ONE credit during the semester of your PDE. If you have questions about this, contact Student Services at 617-824-8655.
Final Notes
Documentation
If your site requests a letter verifying that you are receiving credit, email Kate at katharine_privert@emerson.edu AFTER your Faculty Sponsor has approved the PDE and you have been registered and paid tuition for the 1-credit course. Your site will not receive a letter unless you request one from Kate.
Good Luck!
Emerson College Faculty Sponsors
The Faculty Sponsor is the contact person in each academic department who: approves the PDE for credit, oversees the student's PDE, is first point of contact for problems at PDE, collects assignments/evaluations, and assigns a Pass/Fail grade at the end of the PDE.
Communication Studies: Dr. John Anderson, john_anderson@emerson.edu

Communication Sciences & Disorders: Dr. Wyatt Oswald, w_wyatt_oswald@emerson.edu

Journalism: Prof. Manny Paraschos, Emmanuel_paraschos@emerson.edu

Marketing Communication: Prof. Douglas Quintal, Douglas_Quintal@emerson.edu

Performing Arts: Prof. Benny Ambush, benny_ambush@emerson.edu

WLP: Prof. Jessica Treadway, jessica_treadway@emerson.edu

VMA: Ms. Anna Feder, anna_feder@emerson.edu


PDE Course Requirements
What to do if you believe you have faced harassment, discrimination, or sexual assault at your host organization
If you feel comfortable, discuss your concerns with your host organization supervisor.
Alert your Faculty Sponsor to the situation. You can also discuss your concerns with Career Services.
What Resources are Available for Support?
Emerson College's Counseling & Psychological Services are available for emotional support. The Center for Health and Wellness is another on-campus resource for students.
See additional resources and information on what to do in the Sexual Assault Information PDF on the previous slide.

What is sexual harassment?
Harassment, Discrimination, & Sexual Assault
What is discrimination?
Emerson College's Policy Against Harassment, Discrimination & Retaliation: http://www.emerson.edu/policy/discrimination-harassment-retaliation
Review:
Remember: it is NEVER appropriate for ANYONE in the organization to take advantage of you. Learn the terms "sexual harassment" and "discrimination," (see below), and agree now that you will contact your Faculty Sponsor or Career Services immediately if you feel something that something isn't right—trust your instincts!
(See NOTE on next slide for details about confidentiality)
Sexual Assault
Be sure to review the college's information about sexual assault: http://www.emerson.edu/student-life/health-safety/culture-consent/sexual-assault-rape
Your form will be reviewed by Career Services, who will then forward your responses to your indicated host organization supervisor.



NOTE: Due to the nature of these types of concerns, your DIC or Career Services will have to report the incident to the Title IX Coordinator on campus (see link in previous slide to Anti-Discrimination and Anti-Harassment Policies which includes information on Title IX coordination in section XII). If you wish to talk to someone but keep your situation confidential, please contact Counseling & Psychological Services or the Center for Health & Wellness. It is advised to ask about the bounds of confidentiality before disclosing information, even to these two offices.
Please review the requirements for the PDE Course below. Details about assignments, such as deadlines and length, should be discussed with your Faculty Sponsor.
Students are responsible for understanding these policies in full.
Highlights
In order to be eligible, a student must have a 3.0 GPA and have completed at least two semesters of college, with at least one at Emerson
The PDE requires 60 hours of work over a 2-12 week period
Students must be approved for the PDE, enrolled in the 1-credit course, and pay tuition prior to beginning the PDE
Students should read and understand the policies for Host Organizations.
Highlights:
Students are responsible for ensuring that their host organization supervisor completes one evaluation prior to the student's completion of the PDE. The evaluation must be submitted to the Faculty Sponsor.
Students must review the "Criteria for a Virtual PDE" if they are proposing a virtual experience. This can be accessed in the Resource Library on ehire, or: https://www.myinterfase.com/emerson/resources/resource_view.aspx?token=e80Gk9vbGASWEtX8bSKbmw%3d%3d
If a student is concerned that a host organization is not fulfilling these requirements, he or she should alert the Faculty Sponsor.
Other Staff Involved in the PDE Process
Career Services is your point of contact for the forms required for the approval process, as well as for any questions about policies. Career Services is also your second point of contact for any problems that arise during your PDE.
Career Services/Interim Internship Coordinator: Kate Privert
617-824-8586 - katharine_privert@emerson.edu
Click "here"
to access PDE form.
PDE -Student Form
Fill in each page in its entirety and then select "Next."
Log onto ehire (www.myinterfase.com/emerson/student) and fill out the Student Professional Development Experience form carefully. Make sure to review the remainder of the PDE Approval Process instructions BEFORE filling out the form.

The supervisor indicated on your form will be sent the information you provided (everything on screens 1-4 of the student form) and will be asked to fill out the form below. If you have concerns about your supervisor viewing any of this information, let Marissa Shallcross know BEFORE you submit your PDE form.
PDE - Host Organization Supervisor Form
When your host organization supervisor returns his or her form to Career Services, both forms will be sent to your Faculty Sponsor, who will review them and determine whether or not to approve your proposed experience for the 1-credit PDE.
Career Services will also send a form to your host organization supervisor to fill out, which requests information such as a job description, as well as your supervisor's agreement to the College's policies for the PDE.
Please note:
The PDE is designed to be flexible and does not indicate a maximum limit on the number of hours. Students are encouraged to be careful about how many hours you commit to with a site. Keep in mind you will only earn 1 credit for the experience; also be sure to consider your other classes and commitments. If you need help negotiating hours with your site, please contact your Faculty Sponsor or Career Services.
This includes: what sexual assault is, campus resources, staying safe, and what to do if you are sexually assaulted.
Expectations for Student Conduct
While participating in a PDE, you are representing Emerson College and all of its constituents, as well as you own ability and professional identity. The next several slides include additional information and tips about working at your PDE site!
The Emerson College Student Code of Conduct is in effect and applies to students while participating in a PDE (see student handbook).
Make sure to read and abide by the host organization's employee manual, code of conduct, or similar standards.
Students must remain drug and alcohol free while working for the host organization.
Students understand that up to 25% of the duties at the PDE site may involve clerical work and will maintain a cooperative attitude while completing such tasks.
Also to Remember:
Some helpful information to read and be aware of before participating in an experience such as a PDE or internship:
1.
Department of Labor Standards for Unpaid Internships
: http://www.dol.gov/whd/regs/compliance/whdfs71.pdf (Note: this is the criteria set forth by the federal government for unpaid internships)
Questions or concerns about whether or not an experience is right for you? Contact Career Services at 617-824-8586 to meet with a counselor. If you run into any problems during the course of your PDE, contact your Faculty Sponsor first (Career Services will always be a second point of contact).
2.
National Association of Colleges & Employers - Criteria for an Experience to Be Defined as an Internship

To ensure that an experience—whether it is a traditional internship or one conducted remotely or virtually—is educational, and thus eligible to be considered a legitimate internship by the NACE definition, all the following criteria must be met:
The experience must be an extension of the classroom: a learning experience that provides for applying the knowledge gained in the classroom. It must not be simply to advance the operations of the employer or be the work that a regular employee would routinely perform.
The skills or knowledge learned must be transferable to other employment settings.
The experience has a defined beginning and end, and a job description with desired qualifications.
There are clearly defined learning objectives/goals related to the professional goals of the student’s academic coursework.
There is supervision by a professional with expertise and educational and/or professional background in the field of the experience. There is routine feedback by the experienced supervisor.
There are resources, equipment, and facilities provided by the host employer that support learning objectives/goals.
A few notes on experiential learning:
NOTE: If your PDE is located outside of Massachusetts, please let Career Services know with as much advance notice as possible.
Unlawful discrimination

is
unfavorable, unfair or inequitable treatment of a person or a “class” of people based on protected characteristic(s) such as gender/sex (including pregnancy), gender identity/expression, race, color, religion or religious creed, sexual orientation, national origin, ancestry, disability or handicap, age, genetics, marital status, veteran status or any other category protected by law.

Examples of unlawful discrimination
include denying an individual a job or a promotion, or denying a student the opportunity to participate in an educational activity because of his or her protected characteristic(s).
Discriminatory harassment

is harassment based on an individual’s protected characteristic(s). Discriminatory harassment is defined, for purposes of this policy, as conduct that degrades or shows hostility towards an individual because of his or her protected characteristic(s) and which: (1) has the intent or effect of unreasonably interfering with the individual’s employment or enrollment, or (2) has the purpose or effect of creating a hostile, intimidating or offensive working, living or learning environment (“hostile environment”).

Sexual harassment

is a form of unlawful sex discrimination. A person may be found to have engaged in unlawful sexual harassment if the person makes unwelcome sexual advances or requests for sexual favors, or engages in other verbal or physical conduct of a sexual nature where:

(1) submission to such advances, requests or conduct by an employee or student is made either explicitly or implicitly a term or condition of his or her employment or educational experience (“
quid pro quo
” harassment)

(2) such advances, requests, or conduct have the purpose or effect of unreasonably interfering with an employee’s professional or educational performance by creating an intimidating, hostile, humiliating or sexually offensive work or educational environment (“
hostile environment
” harassment)
We DO believe these issues are rare, but unfortunately, they CAN happen. It is very important to be aware of them and know what to do if you experience one.
See the full transcript