Inclusion #FAIL
The 1st rule of Fight Club is...
You do not talk about Fight Club
@alisonvsmith
Public Criticism, building Social Capital and Immediate Action...
using Social Media
(what else did you expect?)
of course...
citilab: RT @alisonvsmith: #hd09 where are the British sign language interpreters? It's started!
paulbradshaw: RT @alisonvsmith: Cllr tisley up STIL no sign of the sign language interpreters in the rm Twitter is now my digital deaf access! #hd09
@Hellodigital where are the sign language interpreters they are not in the opening! is this what's digital inclusion #hd09
247 followers
1116 followers
7735 followers
(247 followers)
pigsonthewing: RT @alisonvsmith: where's Bsl interpreters I can't follow ziltch #hd09
1053 followers
TalkAboutLocal: RT @alisonvsmith: Please RT @hellodigital WHERE ARE THE BSL INTERPRETERS have they not been booked? #hd09 !!?? 
359 followers
@willperrin RT @alisonvsmith: Please RT @hellodigital WHERE ARE THE BSL INTERPRETERS have they not been booked? #hd09 !!?? 
856 followers
= 11,366 possible message readers....
in 18 minutes !
plus 6379 potential followers = 17,745
not a bad social capital increase in a just one day ? 
"Totally unjust, yet sadly the shameful norm. I commend you for your blog and I hope Hello Digital and other organisations take heed."
"I think it was appalling that it was something on a to-do list that was never done – that’s more about lack of preparation and awareness. "
"Terrible treatment but all to common place unfortunately"
0110hrs, 32 hours after the event
 
17,378
0905hrs
"Hi Alison
I can only apologise again for the day and for the frustration and isolation that you must have felt during the morning. 
Once we’d realised that an interpreter had not been made available we did do everything we could do to obtain one as soon as possible for you.
I know though that there is nothing I can say to compensate for the trauma and let down this caused. 
The day does also highlight the issues we had between the induction loop system and the live streaming which need to be addressed for the future along with the procedures that we have in place to make sure delegates needs are fully met. 
I am glad though that the day picked up when the interpreter arrived and it was good to see him up on the stage alongside David Rowan. 
There are lessons learnt here from our end which we will carry forward – I am only sorry that it has been at your expense and enjoyment of the day and that on our part is wholly unexcusable."
6027
"Really glad you’ve posted this. Your points give an important insight into problems that go completely unnoticed by the vast majority of people"
"10 out of 10 to Digital Birmingham for the hands up on this one. Well done."
"Makes me think about what I am doing and am I accessable. 
Thank you for an insightful article."
"So where do we go from here? Clearly we have a lot of 
work to do if we are going to achieve what we’d all like to 
see and position the West Midlands as being a model for 
digital inclusion and participation.
Perhaps we could engage you to present to the group’s 
next meeting on what steps we could and should put in place?"
But who has the most Social Capital?
17, 378
vs
6,027
“I see all this potential, and I see squandering. 
An entire generation pumping gas, waiting tables; slaves with white collars. 
Advertising has us chasing cars and clothes, working jobs we hate so we can buy shit we don’t need. 
We’re the middle children of history, man. No purpose or place. We have no Great War. No Great Depression. Our Great War’s a spiritual war… our Great Depression is our lives. 
We’ve all been raised on television to believe that one day we’d all be millionaires, and movie gods, and rock stars. 
But we won’t. And we’re slowly learning that fact. 

And we’re very, very pissed off. “
Numbers, stats and amounts are one thing.

But...
Who gained the most benefit from 
exploiting their Social Capital?
Discuss