Leaks happen at the intersection of contracts
Worldview
Symbolic - Merged
Realistic - Separated
Conceptual - Subjective
Immersed - Co-Creation
Oral - whole brain
holistic, symbolic & interdendent
Print - left brain
linear, rational and autonomous
Broadcast - right brain
fragmented, subjective and expressive
Digitial - whole brain
holistic, non-linear and interactive
print 
broadcast 
digital
3 mile an hour world
community
intimate
mythic
imagination is the gateway to the world
the individual
formal
age of reason
other worlds invade our living room
we organize around demographics
casual
age of experience
instantly connected to other worlds
networks
we organize around common interests
age of imagination
1950
1992
1455
truth & power
message tied to messenger
the message stands on its own
the image is the message
the network community becomes the message
Digital 
Immigrants
Digital Natives
the Millennials are soon to be released on the world!
Digital
connected
interactive
fluid
networked
virtual
integrated
agile
resilient
Print/Broadcast
autonomous
one directional
sequenced
hierarcical/silo'd
anchored
fragmented
inert
brittle
institutions fight back
kubler-ross
denial
anger
bargaining
depression
acceptance
the adaptive challenge?

dealing with loss
changed perception
changed psychology
changed relationships
changed social structures
struggle between old and new

disruption and revolution
2006
Healthcare
$1.8 trillion
15% of GDP
80% of cost from 5 causes
Smoking
Drinking
Obesity
Stress
Lack of Exercise
Dr. Edward Miller

Dean & CEO of John's Hopkins
1 in 9
600,000 bypass surgeries a year
$30 billion
after 2 years
connection
relationship
content
experience
community
Wikipedia
15 million articles
7 employees
millions of contributors
2001
Updates continuously
Britannica
100,000 articles
100 full-time editors
4000 expert contributors
1768
Updates in years and decades
Current system can't keep up with:
content
links and connections
technology
customized needs
multiple leaning modes
speed
complexity
iterative change
Dr. Dean Ornish

University of California
vegetarian diet
life-style changes
After 3 Years

77% vs 10%

stuck with it
1. Reframe the Vision
from fear of dying
 
to joy of living
2. bold vs. incremental change
3. leverage group dynamics
how?
4. form new habits
not only highly inefficient
the stages of revolution
Vision
Values
Team
Skills
who you team with is vital
the future forward is exciting and urgent
change or die
significantly better results
by doing things radically different
"History becomes an astonishing succession of new media toppling old empires by repatterning perceptions of time and space."

Michael Schrage, "No More Teams"
GENERATION NEXT?
Rex Miller
TAG Consulting

Presentation Download


214-498-3055

rex@rexmiller.net
mrexmiller@twitter.com
From Gutenberg to Google
by Rex Miller

rmiller@tagconsulting.org
www.rexmiller.net
Muskegon College
there are only two obstacles
the risk of admitting what we don't know
the fear of giving up what we do know
from Gutenberg to Google?
Investigative Reporters
5 key decisions that shaped CNDC
Why did you pick these?
work and life in 2000?
work and life in 2020?
What led up to these decision?
Introduction
  1. Lehman Brothers
  2. Bear Stearns
  3. Countrywide
  4. Chrysler
  5. Circuit City
  6. General Motors
  7. Washington Mutual
  8. Rite Aid
  9. Blockbuster
  10. Six Flags

Egypt & Tunisia
smart environments
2+2 = 10
it is 2000
2005 abandons strategy
april 2008
$1 = $.50
$1 = $1000
2 years of income in lost wealth
what did he see?
the rules changed
why did he see it?
ASPERGERS
SYNDROME
History Exercise
context shifts
rules change
waves hit
games change
dots connect
What does a futurist do?
tour guide
framework
3 examples
shifting context - the user experience
connecting the dots
game change
connecting the dots
game changer
exercise - pull out Signs of Change sheet
Apply Ninetndo or Apple's user experience thinkng
Apply Motorola's connecting the dots thinking
What could be a game changer for your business unit?
if you don't think like a futurist
what is our successful DNA?
investor 
revolt
5 key decisions that shaped CNDC
Why did you pick these?
What led up to these decisions?
IBM
what are game changers?
where the past does not help you understand the present
what are some game changers you see disrupting life and business today?
IBM Ending
challenge of change
what are the Gutenberg traits in these companies?
what are the broadcast traits in these companies?
what are the adaptable traits in these companies?
community = the world
when the primary means of storing and distributing information changes...everything changes

Rex Miller
"Millennium Matrix"
what is the primary means of storing and distributing information?
rules of new communities and markets
Exercise
5 Traits from each era

print
broadcast
digital
Exercise
Pie Chart Exercise 1
% of traits today
Pie Chart Exercise 2
% of traits by 2020
exercise
5 challenges that digital immigrants face, as leaders?
how do digital natives approach work differently?
the thinking behind social media
STEEP
social
millennials
immigration
boomer's retire
technology
social media
augmented reality
virtual presence
economic
oil prices
unemployment
corporate profits
environment
cap & trade
energy costs
social pressure
politics
global conflict
tea party
budget cuts
social
technology
economic
environmental
politics
exercise
list 10 trends or drivers in each category
pick 3 that most effect your business unit
Future Wheel
Trend
1
1
1
1
2
2
2
2
2
2
2
2
2
2
2
what does work and life look like in 2010?
change the context
new experience
new market
the life of marquee firms
waves
"The Internet will be the CB radio of the '90s..." - Stephen Weiswasser EVP
Las Vegas
Atlantic City
New Orleans
Shrevesport
crisis or opportunity
it depends on your foresight
who is the Britannica in your industry?
what will it take to become more like...
what was the immigrant experience in the 1900s?
can Wikipedia be trusted?
the wiki mindset
STEEP
Market Leadership
intimate
efficient
innovative
5% Intentional Difference
secret to adapting
crab mentality
Pacing
Ambidextrous Organization
Eager
Willing
Resistant
Silent Generation (1925–1942)
Baby Boomer (1943–1960)
Generation X (1961–1981)
Millennials (1982–2001)
29 years old
Agenda
Introductions
Expectations
Why is understanding the future vital to our success?
What have been our keys to success?
How different can the future be?
What do we want our future to look like?
How can we anticipate change?
What are some of the tools futurists use?
What defines a marquee organization?
How can we successfully initiate change?
What's next?

4 Communication Eras Mindmap
write down which one you think best fits Chickasaw
what talents are naturally suited for:
customer intimate thinking
efficient/reliable processes
innovative approaches
You Provide Examples:
Arilines
Fast Foods
Beer
Radio Music Formats
Computer Mfgs.
Hotels
Casinos
Grocery
Department Stores
Smart Phones
innovative - efficient - intimate
List of everyone's key driver or trend
Is there one that is common to all?
do you have an initiative  that is a big change or is meeting with some resistance?
is there an area that you are looking to innovate?
diverse stakeholders
holistic view of problem or challenge