Why Social Media Matters?
Presentation held at ECTN (European Cultural Tourism Network) at 24th Sept 2009
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Why Social Media Matters? Adding value to cultural experience with mobile & social media services but first we check out some new visit.com sites and how they use social media good images but few social media elements no profile but they have a youtube channel personalisation tool has interesting features, but email subscription out of date (explanation to this later) some minor issues in registration photo profiling a good concept lacking from social media side culture well present, better control to content good social media module though deeper integration to the main portal perhaps, better integration to existing social media sites needed so my prize goes to social media matters, but it is both time consuming and difficult to manage social media engages people to two way conversation Social Media is the fastest growing category on the web, doubling in the traffic over the last year 80% of personal emails is sent via social media sites (UK). Amount of new email adresses has sunk first time in Internet's history. source symantec 05/2009 That's why email lists does not work when we apply for people's private time The power to define and control the brand is shifting from corporations and institutions to individuals and communities The old model was informing, persuading and reminding. The new way is demonstrating, involving and empowering Forrester Research Aug 2009: 80% of Americans use social media. Among adults 35-54, participation grew 60% over last year. younger people are more heavily involved, but over-35s and over-55s are becoming more and more active in social networking. While 10% or less of online adults aged 18-34 are “socially inactive,” the older age ranges are showing high growth. Among adults 35-54, participation grew 60% over last year. And in the 55+ category, 70% of online adults use social tools monthly, while 26% use social networks. You can't afford to be invisible - Social media/Customer review matters. Of all active social media site users: 33% visit social media sites to engage in product research before making a purchasing decision 47% say social media sites influence their purchasing making decisions, Of all online users say 91% say consumer reviews are the #1 aid to bying decisions 87% trust friend recommendation over critics recommendations (JC Williams Group) 3 times more likely to trust peer opinion over advertising for purchasing decisions (Jupiter research) One word of mouth conversation has impact of 200 TV commercials (Buzz Agent) an example of good social media precence 100+ videos over 14 M views 690k+ channel views 20,800+ subscribers Live since 22.11.2006 Right niche sites are 3 to 5 times more effective than generic social media sites couple words on Live2011.com
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