Effective use of ICTs in Voluntary sector organizations : suppporting the third age 
Volantary sector  organizations
Nishanie Pereira, Prof Rowena Cullen , Dr Beverley Hope 
Organizations that support older people who live in the communnity.

Service Provision -Information and Direct services

Externally funded 

Dependent on volunteers 

Affiliations 
Environments 
Technology
Identities
Voluntary sector organizations
Effective use of ICTs in voluntary sector organizations : supporting the third age

Theoretical lens - Social Actor Model 

Interim findings  

Affiliations influence information gathering and dissemination practices. 

External collaborations are critical  for technical support  and training.  

ICTs facilitate load shifting between external organizations and VSOs to achieve goals. 

New ICT models to support sporadic volunteering , fund raising and a mobile work force.

Personal identities alter  ICT  use in work practices. 

Organizational members seek professional networks to enhance  information flows within the organization.  

ICTs are used for efficient client management to overcome resource shortages.