WELCOME! Look Up Interactive has a unique perspective on social media. Look Up. No, seriously, look up.... That's better. Your brand means something to someone Tell Stories Engage Produce quality Be Accessible Inspire Be Human Be Authentic Our Philosophy: There's more to social media than just marketing your product. Our approach is PURE. Look Up Interactive is about people truth making connections and delighting our clients the manner in which we aggregate and dissimentate information has fundamentally changed TRUTH TRUTH It's not about the social network: it's about PEOPLE TRUTH our friends influence what we buy TRUTH Whether you like it or not, social media is happening to your brand BUt I don't have time for social media If you have time to care about your business you have time to care about social media What do I need to know? How does information flow in my industry? Where do people get their information? Do they hang out in networks? What influences my customers? Who influences my customers? How do consumers interact in my industry? STORIES Understand the law of the few 10 percent influence the purchasing behavior of the other 90 percent RElationships are important DELIGHT THEM 91 percent of people are likely to purchase AFter they hear a recommendation from a "friend" YOU must connect with influencers Where should we start? Look Up. What about ROI? sales profit customer retention customer satisfaction Don't worry about traffic from Twitter Fans on Facebook certain kpi's may not make sense right out of the gate Instead focus on: Let's take a widescreen view Create and distribute phenomenal content where your brand advocates already are and your brand will scale via these passionate people. Chris Dessi CEO/Founder Look Up Interactive, LLC chris@lookupinteractive.com @cdessi 646 645 4171 We encourage the use of your "right" brain, it misses you. oh yeah, PUre is an acronym Product Ubiquity Reality Easy Aoccdrnig to a rscheearch at Cmabrigde Uinerrvtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe. WHOAH, that was cool. I have a friend who owns a Framing store Product = Frame Ubiquity = How can people find you? Twitter? Flickr? Facebook? Google? Youtube? Foursquare? Let me show you what I mean... Reality = the product is the emotion attached to what is being framed Or like a letter I received from my now deceased Grandfather Which I framed and placed on my nightstand Easy = make it easy for people to find you in all of those places we just mentioned This letter evokes emotion in me People frame things that are special to THEM. Like finger paintings by their niece: Tapping into the emotion behind your produce is simple Allow your brand advocates to raise their hand and be heard Remember KISS Keep It Simple Stupid Not THAT KISS or THAT KISS But what does it mean? Don't sweat the small stuff Understand the big picture, and start to engage in social, immediately. Back then I didn't really appreciate the gravity of the letter Engage in social media the right way, and the rest will follow Try to remember why you started your business in the first place What are the benefits of your product or service? Why to people love you? Twitter @ replies Wall posts on your Facebook page Comments on your youtube channel Don't worry about the negative comments: You just might learn something... But now, it's a prized possession So let's review: OR...just THANK YOU
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