By Alex Goldstein
The Blogoshphere http://nakedconversations.com Blogs are like anything else and all thruths pass through three stages: 1. It is rdiculed 2. It is voilently opposed 3. It is asccepted as being self evident Everything Never Changes - Revolutions may be hard to predict, but ignoring them often has unfortunate consequences - Number of blogs doubling every five months since 2003. - A quarter of the internet users read blogs and growing by 60% per year in the U.S. - The most important aspect of the blog is that it is conversational. Six pillars of blogging (the key differences between blogging and other communication): - Publishable -Findable -Social -Viral -Syndicatable -Linkable http://nakedconversations.com http://www.netcrucible.com/blog/default.aspx http://www.scobleizer.com http://www.technorati.com http://www.pubsub.com http://www.philweber.com/2004/07/08.htm http://blogs.msdn.com/techtalk http://www.sethgodin.com http://www.spreadfirefox.com http://www.autoblog.com hundreds more listed in the book http://thewebtwopointzero.blogspot.com Word of Mouth on Steroids - The spread of ICQ instant messaging software - The spread of Firefox - Invoke passion by finding and joining the conversation and feedin the network. - Seth Godin, author of Purlple Cow: * Ideas that spread win. * Remarkability is in the eye of the consumer. Souls of the Borg - Microsoft Channel 9 Blog - Employees started freely blogging in 1999. - Helped show Microsoft was comprised of real people and it wasn't just and evil empire. - Eventually used as a recruiting tool. 5 Tips to being a successful business blogger - Talk, don't sell. - Post often and be interesting - Write on issues you know and care about - Blogging saves money, but costs time. - You get smarter by listening to what people have to tell you Hallow thy Customer - Continuously gather customer feedback - Make it a point to share knowledge freeley. - Expertly build word-of-mouth networks. - Encourage customers to meet and share. - Devise small, specialized offerings to get customers hooked. - Focus on making the world or industry better. The death of Public Relations - Press releases only see dozens of people, where blogs can reach everyone. - PR firms now turning to blogs. - Shut up and listen - Three major trends driven by blogging: * Blogs are democatizing the media. * Blogs are driving corporate transparency. * Blogs are challenging traditional PR practices. Successes in Blogging - Mr. Treo - Ernie the Attorney - English Cut Suits - GM Fastlane - Intel Reasons not to blog - Negative comments - Disclosing confidential information - No ROI - Loss of Message Control - Competitive Disadvantages - Too much time - So few in the adudience - Employee Misbehavior Blogging and Your Business Do not create a fake blog ex. Mazda Do Not Create a character blog ex. Loreal Do no underestimate the power of bloggers ex. EA Sports Tsunamis in Thailand 2004 & 2005 Earthquaek in Hati 2010 http://haiti.ushahidi.com Communication with customers and your business a presentation by Alex Goldstein & Reggie Davis 1. Book Cover 2. Road Map 3. Book Cover w/ info 4. Naked Conversations Overview 5. Everything Never Changes 6. Six Pillars 7. 5 Tips to successful blogging 8. Souls of the Borg 9. Channel 9 10. Hallow Thy Customer 11. Word of Mouth on Steroids 12. The Death of Public Relations 13. Blogging and Business / Homer Simpson 14. Blogging No No 101 15. Reasons Not to Blog 16. Successes in Blogging 17. Blogging in a Crisis 18. The Blogosphere 19. Web 2.0 Blog Blogging No No 101 Blogging in a Crisis Presentation Road Map
"It began with conversations. Then we got into broadcast media. Now we are going back to conversations. It's full Circle."