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Design Thinking... A New Approach to Problem Solving
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by Jason Blumer
on 9 November 2012
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Prezi Transcript
Design Thinking...
A New Approach
to Problem Solving
and Innovation Empathy. Invention. Iteration. Co-Creation. Customer Care
Customer Understanding
Customer Love
HCD (human-centered design) We are learners
Stories first, solutions next
Experimentation
Start with IDK (I don't know) Leads to co-ownership
Value sharing (both sides)
More trust is a result
Requires T-shaped people
Possibility
Constraints
Which one to start with?
Wrangle chaos into order Take Notes on
These Next 2 Films Examples?
Projects, Problems, Processes,
Bringing Clarity, Future
Direction, Difficult Decision
Making, Retreats, Collaboration,
Branding, Coaching, New
Product/Service Innovation, etc.
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